Membership Required

Membership is required in order to view this video.

Username
Password
 

If you are not a member, register now. You will get access to our entire online video library and expert support.

Title: Being More Assertive (Steps 3-4)
Running time: 1:47
Description: In this lesson, we look at steps three and four of being assertive with difficult customers: shelve your feelings again and being focused on facts.
Overall Rating: 0

Comments

There are no comments available for this video.