Membership Required

Membership is required in order to view this video.


If you are not a member, register now. You will get access to our entire online video library and expert support.

Title: Conflict Management: Conflict Process
Running time: 8:58
Description: OK, so you accept the unavoidable truths and can stay in control. That takes care of you. Now how do you deal with the other person who is causing all the conflict? In this third program of a four-part series on Conflict Management, you will learn the five-step process for responding to someone in a conflict situation. There are no guarantees that everything will turn our perfectly, but this process gives you the best chance of helping others calm down and reconnect their brains so that the problem can be mutually resolved.
Overall Rating: 0


There are no comments available for this video.